Your Questions, Thoughtfully Answered
Whether you’re exploring care options or preparing for a transition, our FAQ page offers clear, compassionate answers to help you feel confident and supported every step of the way.
Independent LIVING FAQs
Independent Living at Trustwell is designed for active seniors who want to enjoy a maintenance-free lifestyle with access to convenient services, engaging activities, and a welcoming community. Our residents live in private apartments while enjoying the freedom to pursue what matters most—friendship, hobbies, wellness, and peace of mind.
Independent Living is ideal for seniors who are still active and self-sufficient but are ready to downsize, eliminate household responsibilities, and enjoy a more social, enriching lifestyle. It’s also a great choice for older adults looking to be closer to family or part of a vibrant community.
Residents enjoy access to a range of amenities and services, including:
- Chef-prepared meals in a restaurant-style dining room
- Weekly housekeeping and linen service
- Scheduled transportation
- Daily social, recreational, and spiritual activities
- Beautifully landscaped outdoor areas and cozy indoor spaces
These offerings are all part of our commitment to providing comfort, connection, and community.
Absolutely! At Trustwell, we want your apartment to feel like home. Residents are encouraged to bring personal furnishings, décor, and cherished items to create a comfortable and familiar living space.
We offer a variety of floor plans, including studio, one-bedroom, and two-bedroom apartments. Each option is thoughtfully designed with seniors in mind, providing comfort, accessibility, and space to personalize.
Yes! Our Independent Living residents enjoy delicious, chef-prepared meals served daily in our elegant dining room. The dining experience is an opportunity for connection, with options to accommodate dietary preferences and needs.
Yes, and we encourage it! Our community calendar is filled with opportunities for socialization, fitness, lifelong learning, spiritual growth, and entertainment. Whether you enjoy gardening, card games, book clubs, or live music, there’s something for everyone at Trustwell Living.
Yes, scheduled transportation is included and available for shopping, medical appointments, group outings, and community events. This service supports our residents’ independence and convenience.
We prioritize our residents’ safety and well-being. Independent Living apartments are equipped with emergency response systems, and our professional team is on-site 24/7 to respond to urgent needs. Our community is designed with secure access and accessibility in mind.
Yes! At Trustwell, we know that staying connected to family and friends is vital. Guests are always welcome, and we offer private dining areas for celebrations, as well as community spaces where families can gather and enjoy time together.
At Trustwell Living, we believe in Family Caring for Family. Trustwell offers a warm, home-like atmosphere where every resident is treated with compassion and respect. With personalized support, experienced leadership, and a vibrant lifestyle tailored to your needs, we go beyond housing—we offer a place to thrive.
If you’re seeking more freedom, fewer household responsibilities, and a supportive, social environment, Independent Living might be the perfect fit. Schedule a tour, talk with our team, or join us for a community event to experience the lifestyle firsthand.
We would love to show you around! You can schedule a tour by finding a Trustwell Independent Living community near you, and calling us directly or by clicking Schedule Your Tour on our website. Come see why so many seniors are choosing Trustwell for Independent Living.
ASSISTED LIVING FAQs
Our assisted living communities typically offer personal care assistance, medication management, and help with daily activities such as dressing, grooming and showering. Please reach out to us if you have questions about specific types of assisted care you or your loved one may need.
Care needs are assessed prior to moving into our community. The amount and type of assistance your loved one is assessed to need will determine the care fees each month. Our nurses assess residents on a regular schedule to ensure they receive the care needed.
Our communities have 24/7 trained staff and emergency response systems. We call 911 and will notify the family of an emergency with their loved one or significant change in health.
Pricing depends on apartment size, care level, and amenities. Some of our communities have all-inclusive pricing, while others charge à la carte fees for additional services. Typically there are three types of fees at our community – the one-time entry community fee, the monthly rent and the monthly care fee. There may also be ancillary a la carte fees based on other services residents may want access to.
There are variety of financial aid options available. Call us to learn more.
We welcome and encourage personal decorations and furniture. Amenities in the apartment include private bathrooms, small kitchenette, a mix of carpeting and flooring for accessibility and noise reduction, thermostats, emergency pull cords and more. Services include daily trash pick up, scheduled housekeeping and wellness checks.
Meals are typically nutritious and chef-prepared, with options for special diets (low-sodium, diabetic-friendly, vegetarian, etc.).If there is a specific diet or allergy you or your loved one have please call us – we can often work with you on a menu plan.
Trustwell communities offer exercise classes, arts & crafts, outings, and social gatherings to keep residents engaged and active. Our communities encourage residents to be social.
Security features include 24/7 staff, emergency call systems, secured entrances, and programs to help reduce the chance of falls.
Trustwell communities encourage regular visits, participation in our monthly family events and other communications.
We can absolutely arrange that or feel free to drop by one of our communities for a tour and talk with our residents and staff.
Memory Care FAQs
At this time only a select number of communities offer a secured memory care neighborhood.
Learn more about those communities here.
At Trustwell, staff typically undergo ongoing dementia-specific training, including techniques for managing behaviors, communication strategies, and safety protocols.
Communities often have secured areas to prevent exiting from the community and use calming techniques like redirection, music therapy, or sensory activities to ease agitation.
Those Trustwell communities offering memory care often provide music therapy, art therapy, reminiscence programs, and brain-stimulating activities to help residents maintain cognitive abilities.
Individualized care plans are created based on medical history, cognitive level, and personal preferences, ensuring tailored support.
